A hospice is more than just a medical facility that provides health care to help ease a terminally ill patient’s pain. It is also their home, often the last place they live in before they pass on after a battle with their difficult condition.
But aside from all that, a hospice is also a business that must be run properly in order to make sure that proper care is provided for the residents. After all, the hospice not only takes care of the patient-resident’s health but also provides spiritual, emotional, and psychological support. It is important for healthcare businesses to be compliant and follow protocol (for example, undergoing an NDIS audit) to ensure they meet expected requirements so their patients can receive the best care.
To assist in better hospice management, it is a good idea to hire a hospice billing company. This will help you focus on other aspects of your business.
Hospice Billing
A lot of people don’t know that hospice billing is not as easy as charging your patient for the medicines, tests, services, and care received for the day. There are actually a lot of laws that regulate hospice billing, making this a complicated matter that would give you a headache if you don’t get help from the experts.
For example, a hospice is bound by Medicare’s rule of sequential billing. This means that you can only bill in sequence. If there are backlogs, you can bill the current month’s claim unless you have completed the previous months’ claims.
Moreover, the NOE should have been completed and in paid status before the first claim gets processed.
That’s already complicated enough but imagine one patient moving from one hospice to another. Processing the paperwork and hospice billing can be so challenging in such cases, particularly because the two hospices have to be paid up. Yet both also have to comply with the stringent rules so they can process these claims.
And if a patient gets better while in hospice care, there are paper works to process if the patient needs to be released or if the hospice decides to release the patient.
How to Make Hospice Billing Easier
These are just some of the scenarios that complicate the billing process at the hospice. You don’t have to concern yourself with these headache-inducing issues as you let the hospice billing company take over this job for you.
As the experts in the ins and outs of billing for a hospice, you can run a worry-free business while letting them handle the job that they are good at.
With everything in their expert hands, you can focus more on providing care for your patients as you provide assistance in the improvement of their health, spiritual, and mental well-being. After all, the ultimate goal of every hospice is to help improve the lives and manage the pain of the patients who are suffering from an incurable condition.
Remember that the hospice is more likely the last home these patients will ever have in this life. That’s the reason why it is always a good idea to provide them the best care they deserve before they leave this Earth.
At Advanced Hospice Management (AHM), you are assured of having a team of experts to handle all your billing concerns.
“We know what is at stake when hospices have untimely, inefficient, or poorly communicated billing operations. We make sure there are none because to us, it is personal,” AHM promised.